Halo 

I am a user. The solar power generation is satisfying, except for the need to endure more than three power trips a week.
Since installing solar energy, the proportion of power outages has changed from 0 to 100% (in weeks). There will definitely be power outages every week...sometimes once every few days and sometimes several times a day. 100% of the time the power outages occur between 7 and 7 p.m. 8 o'clock. I contacted the service team, but they didn't think it was their problem. I had no other way but to remind everyone of this risk and attach the last three power outage records.

I highly recommend Sunny Energy.  They are very professional and patient, from the estimate, through the planning permissions, installations, testing etc.  I am more technically oriented than most and they spent time with me on the specs etc.  In addition, I incorporated one of the first Span curcuit panels in Arizona with the SolarEdge panels, inverters and batteries.  This led to some interfacing problems and they worked with Span and Solaredge to work them out.  I am very happy with the system now it is up and running.  They also installed a charger for my Tesla.

There are many Solar Companies in Arizona.  Installing solar is not like installing AC or heating as it is still state of the art, so you need a company that is technically competent that you can reply on.

My installation was in Sedona and although the company is based in the Phoenix area, there was no problem in them coming out whenever necessary.

Finally I would point out,  that even after things are up and working, the relationship continues with help in programming battery charging modes etc.

One of the SolarEdge batteries failed after a few months and Sunny Edge oversaw the warranty replacement at no cost to me.

Sunny Edge encouraged me to be a cover around the batteries to shade from direct sun which I did and is shown in the pic.

A really terrific company!

Sunny Energy has proven to be a company lacking honesty and integrity. Our experience with them involved misleading information about pricing, seemingly driven by their own financial motives. Their choice of financing company has also left much to be desired. It is imperative not to place blind trust in the statements made by any sales representatives affiliated with this company, especially concerning payment terms and interest rates. It is wise to request explicit details about daily interest rates, a critical piece of information that they conveniently overlook, leading to unexpected additional charges.

Trust is the cornerstone of any successful business relationship, and unfortunately, Sunny Energy has failed significantly in cultivating that trust with its customers. It is also suggested to exercise caution with other entities such as "Veteran Solar" and "Dividend," as our experiences have revealed marketing tactics that may not align with the reality of the services provided.

It is important to be mindful of sales tactics that prioritize closing deals over the best interests of the customer. Detailed discussions about the financing terms, including any undisclosed daily interest charges, are essential to making informed decisions. Our own unfortunate experience has resulted in significant financial strain due to the hidden aspects of the agreements and the accumulating debt. Caution and thorough research are paramount when engaging with companies like these to avoid finding oneself in a precarious financial situation.

Just like so many companies and contractors, as soon as they are paid, it is very hard to get them to come back. One week ago on Wednesday, our solar + battery system apparently disconnected from the grid. We started calling shortly after noon that day leaving messages with the answering service. We tried a half a dozen time  to call as well as email but it wasn't until Friday before someone happened to answer when the answering service transferred me. No one ever called us which is very frustrating! I had to go out to the inverter to tell them which LED lights were lit and then they told me that the person that schedules the site visits was out until the following week but they were making my case a high priority. Monday by mid-afternoon, no one called so I called again and then someone called me back only to tell me that no one could come up for two weeks. We here we are with a very large and expensive system during very hot AZ summer days thinking our system would help us not have an electric bill AND should be able to let us have some solar and battery usage "off grid" but apparently that isn't the case. The person I spoke to said he'd try to get us a tech visit sooner but as with all other prior contact, no one has contacted us.

They're great at communicating before the system is installed. Try to get in touch with them if there's an issue. I got an email that my system wasn't connected to Wi-Fi. I called six times. Everytime I got the answering service. I got a call back from a sales rep who got details on the problem, said he would send a message to the person who handles problems with the service, and she would call me back. Still no call back. Last summer when I was buying the system, I had no problem getting in touch. All I can say is buyer beware. This company, so far, doesn't service what they sell and install. Update: I've now attempted to call them 6 times over two days. Their answering service takes messages and nothing else. I've contacted the manufacturer of the equipment. They attempted to troubleshoot it. Their answer is I need the installer to come out, but I can't get in touch with them.

This rate schedule is available to all residential Customers, including Partial Requirements Customers with an on-site distributed generation system.

APS TOU 4pm-7pm Weekdays (R-TOU-E) Oct 2022

Arizona Public Service Co

E-13 TOU (2019)

APPLICABILITY:
Service under this price plan is applicable to a single family house, a single unit in a multiple family house, a single unit in a multiple apartment, a manufactured housing unit, or other residential dwelling, supplied through one point of delivery and measured through one meter. Service under this price plan excludes resale, sub-metering and standby uses.

E-26 STANDARD PRICE PLAN FOR RESIDENTIAL TIME-OF-USE SERVICE

SRP has rates specifically for solar customers!

Salt River Project

Applicable for all single-phase residential electric service in individual private dwellings and individually metered apartments when all services is supplied at one point of delivery and energy is metered through one meter.
The service shall be single phase, 60 Hertz.

Residential Time-of-Use (new Solar - 2018)

To all single phase (subject to availability at point of delivery) residential electric service in individual private dwellings and individually metered apartments when all service is supplied at one point of delivery and energy is metered through one meter;  however, electric water heating may be metered separately.

Residential Basic Electric Service R-01 (Single Phase)

TEP is solar-friendly for their customers!

Tucson Electric Power Co

Applicability: To residential use only in single private residences or apartments for lighting, appliances domestic single-phase power with no motor over 5HP, heating and cooling served through one meter.
Monthly minimum bill: $30.00

RESIDENTIAL SERVICE-Underground with SOLAR

RATE NO. 01 RESIDENTIAL SERVICE-Underground Primary Service

ED3 is solar-friendly for their customers!